Personalization Policies

Text or artwork submitted for engraving or printing on our products cannot be unlawful, harmful, threatening, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable, is not connected to any political affiliations, associations or candidates, does not infringe on any patent, trademark, copyright, trade secret, or other proprietary rights of any third party. All custom, personalized orders will be reviewed. If any of the above terms are violated, your entire order will be cancelled.

Please check preview carefully before ordering! No edits or changes can be made once you have submitted your order. Any adjustments to an order should be made prior to submitting the order. Customized products are not eligible for returns or exchanges. All sales of customized products are final.

Laser etching and colors may not appear exactly as dark as shown. There may be some color variation in printing and color may not appear exactly as shown on screen.

• Personalization upcharge is $12 per item.
• Processing time for personalized orders is 7-10 business days plus shipping, but could take longer during peak times.
• All personalization is done with laser engraving or printing, depending on artwork and selections.
• Personalization is NOT available on printed, pattern or graphic bottles, only solid colors or brushed finish.
• Personalization is NOT available on bundles, sets or kits.
• Engraving on all products is on the same side as Klean Kanteen logo, as shown in your preview. With the exception of Rise Drinkware, which is engraved on the reverse side.

Need larger quantities of custom products with discounts? Contact our Custom Team for corporate, non-profit, school, event and custom orders for your organization!