Contact Us

Hi! Our US team works out of our headquarters in Chico, CA during regular business hours. We also have a live chat option and automated ticket support system, which you may use on site.

Please tell us why you are contacting us so we may direct your message correctly. We look forward to hearing from you.

Contact Us Topics

  • Frequently Asked Questions
    Please visit our FAQ page for common questions, as they may help solve your issue.
  • Start a Return
    If you purchased your product on kleankanteen.com, please visit our Returns page. If you purchased from another source, please contact them directly.
  • Submit a Warranty Claim
    If your product has a manufacturers defect, please visit our Warranty page for details on how to file a claim.
  • Order Custom Product with our Logo/Artwork
    Please visit our Custom section for detailed information about ordering custom products, so we can contact you with an estimate.
  • Become a Dealer
    Please visit our Wholesale Inquiry page for more information and to complete the inquiry form. 
  • Find a Distributor (U.S. or International)
    For help outside the US, please contact the distributor nearest you. They would be happy to assist and their info can be found here: https://www.kleankanteen.com/pages/distributors.
  • Submit a Testimonial or Photo
    Visit our Reviews page or browse and find your product, then click "Write a review" to submit your review and photo.
  • Inquire About Donations
    Our donations budget is currently very small, but we review requests weekly and respond to those that we can fulfill. Please email donations@kleankanteen.com for more info and details on your request.
  • Ask about Media or Press
    Please submit details about your media or press inquiry to melissa.boisjoly@backbone.media

Submit an Order, Account or Product Question

Before you complete our contact form, please visit our FAQ page for common questions, as they may help solve your issue.

Still have questions? Please complete the online form below. NOTE: make sure and include your order number and mailing address for reference so we can more quickly respond.

Contact Info

Mail
Klean Kanteen
3960 Morrow Lane
Chico, California 95928

Phone
1.800.767.3173 (Toll Free)
530.592.4552 (Telephone)
530.345.3568 (Fax)

Email:
original@kleankanteen.com
NOTE: you will get an automated message from our Customer Service system immediately, then we will respond to your specific inquiry as soon as possible.